BD FACSDiva 6.1软件运行不起来

niwanmao

新的BD FACS Canto II，上次运行CS&T微球发现CV值普遍偏高，尤其是pacific blue通道（详见：第一次为CantoII 跑CS&T质控，问题&建议），上周五通知本地维修工程师，但到今天都还没来调。这个问题暂时不提。
昨天下午，没开机，想在电脑上分析报告，结果双击Diva软件图标死活就是出现不了软件界面，查看系统进程，java.exe进程是在的，说明是运行了，但界面为什么出现不了呢？强制停止该进程后，查看log日志，发现是java某个类出问题了。这就奇怪了，我自从上周五质控做完关机之后，没开机过啊，莫名其妙怎么就出现这个问题了呢？
把DIVA软件卸载，重新用光盘安装，还是没用。
  @Mia_day

log日志（Logfile.xml）错误信息：

2013.02.26 15:34:29 "2009_05_13_13_29 " com.bd.platform.persistence.instrument CompassConfigurationReader endElement() java.text.ParseException: Unparseable date: "11/28/2012 2:36:05 PM" at java.text.DateFormat.parse(Unknown Source) at com.bd.platform.persistence.instrument.CompassConfigurationReader.endElement(CompassConfigurationReader.java:324) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at com.bd.platform.persistence.instrument.CreateParser.parse(CreateParser.java:90) at com.bd.platform.persistence.instrument.CompassConfigurationReader.read(CompassConfigurationReader.java:143) at com.bd.platform.persistence.instrument.CompassConfigurationReader.read(CompassConfigurationReader.java:130) at com.bd.platform.persistence.instrument.InstrumentPersistenceManager.loadInstrument(InstrumentPersistenceManager.java:157) at com.bd.platform.instrument.InstrumentBuilder.init(InstrumentBuilder.java:120) at com.bd.applications.heatwave.HeatWaveApp.initializeSystem(HeatWaveApp.java:119) at com.bd.applications.heatwave.HeatWaveApp.main(HeatWaveApp.java:155) 2013.02.26 15:34:29 "2009_05_13_13_29 " com.bd.platform.persistence.instrument CompassConfigurationReader endElement() java.text.ParseException: Unparseable date: "11/28/2012 2:36:05 PM" at java.text.DateFormat.parse(Unknown Source) at com.bd.platform.persistence.instrument.CompassConfigurationReader.endElement(CompassConfigurationReader.java:324) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at com.bd.platform.persistence.instrument.CreateParser.parse(CreateParser.java:90) at com.bd.platform.persistence.instrument.CompassConfigurationReader.read(CompassConfigurationReader.java:143) at com.bd.platform.persistence.instrument.CompassConfigurationReader.read(CompassConfigurationReader.java:130) at com.bd.platform.persistence.instrument.InstrumentPersistenceManager.loadInstrument(InstrumentPersistenceManager.java:157) at com.bd.platform.instrument.InstrumentBuilder.init(InstrumentBuilder.java:120) at com.bd.applications.heatwave.HeatWaveApp.initializeSystem(HeatWaveApp.java:119) at com.bd.applications.heatwave.HeatWaveApp.main(HeatWaveApp.java:155) 2013.02.26 15:34:29 "2009_05_13_13_29 " com.bd.platform.datadescription.compass CompassSetup setSetupDate() java.text.ParseException: Unparseable date: "2013-2-22 10:47:40" at java.text.DateFormat.parse(Unknown Source) at com.bd.platform.datadescription.compass.CompassSetup.setSetupDate(CompassSetup.java:369) at com.bd.platform.persistence.instrument.CompassSetupReader.endElement(CompassSetupReader.java:212) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at com.bd.platform.persistence.instrument.CreateParser.parse(CreateParser.java:110) at com.bd.platform.persistence.instrument.CompassSetupReader.read(CompassSetupReader.java:112) at com.bd.platform.persistence.instrument.CompassSetupReader.read(CompassSetupReader.java:81) at com.bd.platform.persistence.instrument.CompassSetupReader.getCurrentCompassSetup(CompassSetupReader.java:271) at com.bd.platform.persistence.instrument.InstrumentPersistenceManager.loadInstrument(InstrumentPersistenceManager.java:202) at com.bd.platform.instrument.InstrumentBuilder.init(InstrumentBuilder.java:120) at com.bd.applications.heatwave.HeatWaveApp.initializeSystem(HeatWaveApp.java:119) at com.bd.applications.heatwave.HeatWaveApp.main(HeatWaveApp.java:155) 2013.02.26 15:34:29 "2009_05_13_13_29 " com.bd.platform.datadescription.compass CompassSetup setBaselineDate() java.text.ParseException: Unparseable date: "2013-2-22 10:39:06" at java.text.DateFormat.parse(Unknown Source) at com.bd.platform.datadescription.compass.CompassSetup.setBaselineDate(CompassSetup.java:234) at com.bd.platform.persistence.instrument.CompassSetupReader.endElement(CompassSetupReader.java:208) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at com.bd.platform.persistence.instrument.CreateParser.parse(CreateParser.java:110) at com.bd.platform.persistence.instrument.CompassSetupReader.read(CompassSetupReader.java:112) at com.bd.platform.persistence.instrument.CompassSetupReader.read(CompassSetupReader.java:81) at com.bd.platform.persistence.instrument.CompassSetupReader.getCurrentCompassSetup(CompassSetupReader.java:271) at com.bd.platform.persistence.instrument.InstrumentPersistenceManager.loadInstrument(InstrumentPersistenceManager.java:202) at com.bd.platform.instrument.InstrumentBuilder.init(InstrumentBuilder.java:120) at com.bd.applications.heatwave.HeatWaveApp.initializeSystem(HeatWaveApp.java:119) at com.bd.applications.heatwave.HeatWaveApp.main(HeatWaveApp.java:155) 2013.02.26 15:34:29 "2009_05_13_13_29 " com.bd.platform.datadescription.compass CompassSetup setCytometerConfigDate() java.text.ParseException: Unparseable date: "2012-11-28 14:35:50" at java.text.DateFormat.parse(Unknown Source) at com.bd.platform.datadescription.compass.CompassSetup.setCytometerConfigDate(CompassSetup.java:265) at com.bd.platform.persistence.instrument.CompassSetupReader.endElement(CompassSetupReader.java:254) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(Unknown Source) at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at javax.xml.parsers.SAXParser.parse(Unknown Source) at com.bd.platform.persistence.instrument.CreateParser.parse(CreateParser.java:110) at com.bd.platform.persistence.instrument.CompassSetupReader.read(CompassSetupReader.java:112) at com.bd.platform.persistence.instrument.CompassSetupReader.read(CompassSetupReader.java:81) at com.bd.platform.persistence.instrument.CompassSetupReader.getCurrentCompassSetup(CompassSetupReader.java:271) at com.bd.platform.persistence.instrument.InstrumentPersistenceManager.loadInstrument(InstrumentPersistenceManager.java:202) at com.bd.platform.instrument.InstrumentBuilder.init(InstrumentBuilder.java:120) at com.bd.applications.heatwave.HeatWaveApp.initializeSystem(HeatWaveApp.java:119) at com.bd.applications.heatwave.HeatWaveApp.main(HeatWaveApp.java:155)  

niwanmao

刚发完帖子，BD工程师来了。他也说不清是什么原因。我后来仔细看了下日志，感觉是那天质控跑完之后才出现的问题，怀疑可能是新的配置文件加载出错。于是用norton ghost恢复到6天前的镜像，现在重启就没有问题了。

等一会儿等工程师调整完光路，再跑一次CS&T微球，然后再重启试试。

niwanmao

调整完光路之后，从BD网站下载bead lot文件，按照上次“第一次为CantoII 跑CS&T质控，问题&建议”的方法修改文件，居然还是导入不了。最后，只能把镜像再恢复到出厂设置，一切都好了。这时，我回忆起来，可能导入bead lot文件失败，应该是跟我当初为了输入中文，把location和language选项调成“中国”和“中文”有关。这兼容性咋这么差呢！
算了，接下来就装个系统自带的全拼输入法了。但是BD官方能否照顾一下中国的朋友，提高一下兼容性呢？

问题解决了，那么就结帖了。

pjpei

niwanmao 发表于 2013-2-27 13:03
调整完光路之后，从BD网站下载bead lot文件，按照上次“第一次为CantoII 跑CS&T质控，问题&建议”的方法修 ...

那个LANGUAGE你改啦中文的话，保存不了文件的，还说你的配置文件出错，还是英文环境是单字节，中文是双字节，很多英文软件都存在的问题。。。。。

niwanmao

pjpei 发表于 2015-12-23 23:25
那个LANGUAGE你改啦中文的话，保存不了文件的，还说你的配置文件出错，还是英文环境是单字节，中文是双字 ...

呵呵，是的