dragonhzqsmmu 发表于 2013-11-22 10:13
你可以直接把文件发给他们国外的技术支持,描述一下具体情况,一两天应该就有回音了,看是哪里出问题了, ...
赞一下De Novo公司!! 昨晚21:22发送的邮件, 23:37就收到回复了,说是那个是老版本的保留按键,需要重新恢复默认设置,而新版的补偿信息全部在“Data→Data Info→Compensations” button里。虽然我看的说明书也是FCS express 4的,但是4也分为很多次版本升级。。
全文如下:
Hello -
Thank you for contacting us.
This appears to be a hold over from our previous version of FCS Express. You can get rid of the icon from your Toolbar by clicking on the Application Button>System>Reset Toolbars to Default Settings.
If you click on the Compensations button, you should see a window that shows compensation that was automatically loaded with a data file or compensation that was manually created by the user, as shown on our website at http://www.denovosoftware.com/site/compensation.shtml and http://www.denovosoftware.com/si ... lculating_comp.htm.
You can access the Compensation tutorial from our website at http://www.denovosoftware.com/si ... l?compensation.htm. We also have a recorded webinar regarding Compensation, which can be seen at https://s3.amazonaws.com/fcsexpressdownloads/compwebinar.wmv.
I hope this helps.
-Juan |